We strive to produce, process and ship your order within 72 hours. Some orders may take up to 7 business days to ship. All orders are shipped via USPS.
As soon as your order ships, we will send you a confirmation email with your tracking number. You may also contact us to check on the status of an order.
We would love for you to be fully satisfied with your purchase. If you are not for any reason, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.
For returns, please ship your item back to us in its original packaging via a tractable method to the following address:
Limewall Returns 3716 195th Pl SE Bothell WA 98012
We will issue your refund within 72 hours of receiving the package. Please contact us if you have any question or concern.
If your item arrives damaged or defective in some way, please email us at email@example.com with the following info:
- A photo of the damage to your art piece and a photo of the shipping box it arrived in (only if the package is also damaged). This is for us to evaluate the damage and approve your request.
- Your order number with a brief description of the damage. Please let us know if you'd like a replacement or a refund.